PRIVACY POLICY

OTIS Co., Ltd. (hereinafter the “Company”) has established its privacy policy, as described below, (hereinafter the “Policy”) regarding the handling of the personal information of users of services provided on this website (hereinafter the Services“).

Article 1. (Personal Information)
“Personal information” in this Policy refers to the “personal information” as defined in the Act on the Protection of Personal Information, and means information pertaining to a living individual that falls under any of the following items: information containing a personal name, date of birth, residence address, telephone number, contact information or other descriptions by which a specific individual can be identified; data relating to appearance, fingerprint, and voiceprint; and information, including but not limited to the individual account number of the health insurance card, that enables on its own identification of a specific individual (personal identification information).
Article 2. (Collection Method of Personal Information)
The Company may request users to provide their personal information, such as name, date of birth, address, telephone number and e-mail address, when they make inquiries.
Article 3. (Collection and Utilization Purposes of Personal Information)
The Company will collect and utilize personal information only for the purposes stated below:
  • To provide and operate the Company’s services
  • To respond to inquiries from users (including for identity confirmation)
  • To provide information regarding maintenance and other important matters as necessary
  • To identify any users who have violated the Terms of Use and are attempting to use the Services for illegal or improper purposes, and to refuse access to the Services to such users
  • To fulfill purposes associated with the purposes stated above
Article 4. (Alteration of Utilization Purposes)
When altering utilization purposes, the Company will do so within the scope where such alternation is recognized as reasonably relevant to the previous utilization purposes.
When altering utilization purposes, the Company will notify users of the details of the alteration by the method specified by the Company, or publish the same information on this website.
Article 5. (Third-Party Provision of Personal Information)
The Company will never provide personal information to any third party without obtaining the consent of the relevant user in advance, except where based on the Act on the Protection of Personal Information or other applicable laws and regulations, or cases that fall under any of the following items:
  • There is a need to protect the life, health and property of a person, and when it is difficult to obtain the relevant person's consent.
  • There is a particular need to improve public health or promote the sound development of children, and when it is difficult to obtain the relevant person’s consent.
  • There is a need to provide cooperation to a central government agency, local government, or party entrusted by such organizations with fulfilling tasks stipulated by laws and regulations, and when there is a possibility of the fulfillment of the said tasks being impaired by obtaining the relevant person’s consent.
  • The Company has in advance informed users of the following items or publish the same information, and has notified the Personal Information Protection Commission of the same information:
  • Conditions of utilization purposes containing third-party provision
  • Data items subject to third-party provision
  • Method or means of third-party provision
  • Willingness of ceasing third-party provision of personal information in response to the relevant person’s request,
  • Method of receiving the above-described request of the relevant person.
Article 6. (Disclosure of Personal Information)
The Company will disclose personal information to the relevant person without delay when receiving a request from the relevant person. However, where any of the following items applies, the Company may refuse to disclose the information, in whole or in part, and when deciding to refuse the request for disclosure, the Company will notify the relevant person of the decision without delay.
  • To provide and operate the Company’s services
  • To respond to inquiries from users (including for identity confirmation)
  • To provide information regarding maintenance and other important matters as necessary
  • To identify any users who have violated the Terms of Use and are attempting to use the Services for illegal or improper purposes, and to refuse access to the Services to such users
  • To fulfill purposes associated with the purposes stated above
Article 7. (Correction and Deletion of Personal Information)
When any of the personal information of users retained by the Company is incorrect, the relevant user may request the Company to make a correction, addition, or deletion of the relevant personal information (hereinafter “correction etc.”), following the procedures specified by the Company.
When receiving a request from the user as described in the preceding paragraph and deciding that it is necessary to respond to the request, the Company will make a correction etc. without delay.
When having made a correction etc. pursuant to the preceding paragraph, or decided not to make a correction etc., the Company will notify the relevant user of such fact or decision without delay.
Article 8. (Utilization Cease, etc. of Personal Information)
The Company, when receiving a request from a user for the cease of utilization or deletion of the personal information of the relevant user (hereinafter “utilization cease, etc.”) for the reason that the relevant information is being handled outside the scope of specified utilization purposes or has been acquired by improper means, will conduct an investigation without delay.
When deciding that it is necessary to comply with the request, based on the result of the investigation described in the preceding paragraph, the Company will ensure utilization cease, etc. without delay.
When having decided utilization cease, etc. pursuant to the preceding paragraph, or not decided utilization cease, etc., the Company will notify the relevant user of such fact or decision without delay.
Notwithstanding the provisions under the preceding two paragraphs, in cases where utilization cease, etc. would incur significant expense or other cases where it is difficult to ensure utilization cease, etc. the Company will take any alternative action necessary to protect the relevant user’s rights and interests, when such action is available.
Article 9. (Alteration of Privacy Policy)
The Company reserves the right to alter the content of the Policy without notification to users, unless otherwise prescribed by applicable laws and regulations or other provisions in the Policy.
The Privacy Policy after the alteration will take effect from the time when it is posted on this website, unless otherwise specified by the Company.
Article 10. (Contact for Inquiries)
For inquiries about the Policy, please contact the Company, using the information below:

Address: 202-13 Nakabara, Maniwa-shi, Okayama 719-3225
Company name: OTIS Co., Ltd.
Responsible section: General Affairs Department
E-mail address: soumu@otis-com.co.jp

CONTACT

Okayama

+81-867-42-3690

Tokyo

+813-6810-4830

Contact